Cassia Bintan Hotel Lagoi, Lagoi ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Jalan Teluk Berembang, Lagoi, Indonesia

Cassia Bintan offers beachfront serviced apartments with modern facilities, part of the Laguna Bintan Integrated Resort. This 4-star Lagoi hotel features a variety of dining options, outdoor activities, and wellness facilities, catering to families and couples seeking adventure or relaxation.

Rooms & Amenities

Rooms at Cassia Bintan range from one-bedroom to two-bedroom apartments, featuring fully-equipped kitchens, separate living areas, and views of the gardens or ocean. Each apartment provides a flat-screen TV, air conditioning, and soundproofing to ensure a comfortable stay.

Dining & Options

Dining options include Vista Café, Xana Beach Club, and Market 23, serving casual international cuisine throughout the day. Guests can enjoy a unique communal dining experience with the signature Mookata Thai steamboat.

Leisure & Activities

Leisure activities at Cassia Bintan include access to an 18-hole golf course, diverse water sports such as canoeing and snorkeling, as well as the Rangers Kids Club that offers various activities for children. The Beach Club provides relaxation options while parents unwind poolside.

Transportation & Local Attractions

Transportation options include complimentary transfers to Bintan Ferry Terminal and car rentals available directly at Cassia Bintan. Nearby attractions include Safari Lagoi and the crystal-clear Blue Lake, providing opportunities for exploration.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite

Max:

2 persons

455 sq. feet

Bed options:

2 Single beds

Coffee machine

Balcony

room details

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One-Bedroom Loft

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Coffee machine

Fireplace

room details

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One-Bedroom Queen Suite

Max:

2 persons

455 sq. feet

Bed options:

1 King Size Bed

Coffee machine

Fireplace

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Lagoi 2.7 mi

Airports

Kijang (TNJ) 35.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Snorkeling
Canoeing
Cycling
Golf course
Table tennis
Yoga class
Aerobics
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Room service
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Sun terrace
BBQ facilities
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Sitting area
Patio
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Teluk Berembang, Lagoi, Indonesia

Map view

Jalan Teluk Berembang, Lagoi, Indonesia

City landmarks

Senggarang

Banyan Tree Temple

3300 ft

Golf Course

Laguna Bintan Golf Club

3300 ft

Beach

3300 ft

Beach

Lagoi Beach

2.1 mi

Pantai Kampung Baru

1.3 mi

Unnamed Road

Nirwana Mini Zoo

1.7 mi

Sebong Lagoi

Max's Dive Centre Nirwana Gardens

1.8 mi

Parks

Lagoi Bay Lantern Park

2.2 mi

Treasure Bay

2.1 mi

Jl. Raja Haji Teluk Sebong

Bandar Bentan Telani

2.3 mi

Pasar Oleh Oleh

2.6 mi

Harbor

Bintan Mangrove Pier

2.7 mi

Bintan mangroves

2.8 mi

Nearby

Senggarang

Banyan Tree Temple

1700 ft

Restaurants

XANA Beach Club

1100 ft

Jl. Teluk Berembang

Reviews and Ratings <br />

Feedback from previous guests about their experience.

58%

loved the resort and would return for another relaxing stay

5.8/10

Guest rating

Rooms

8.4

Location

8.2

Service

9.2

Dining

6.8

Ralph

United States of America, April 2025

6.8/10

My stay at Cassia Bintan was nothing short of really good! I found the staff to be genuinely friendly and accommodating, with the resort offering beautiful views and a comfortable atmosphere. However, there were a few minor issues like some less-than-ideal bathroom conditions and limited food options at times.

Rooms

10.0

I stayed in a spacious One Bedroom Apartment Garden, which was clean and had a great layout overlooking the garden and distant sea. Despite the lack of daily housekeeping, the room was well-equipped for a short stay, although there was a bit of mold in the fridge, which I noted.

Service

10.0

The service was excellent. From my arrival, I was greeted by the friendly transport service. Krisdianto at the front desk was especially helpful, assisting with bags and sharing information about the resort's activities. The staff's warmth made my experience feel personal.

Location

8.0

Cassia Bintan is located conveniently near the beach, providing easy access for relaxation and enjoyment of water activities. However, I did have to walk a bit to get breakfast at the sister hotel, which wasn't always ideal, especially in the rain.

Dining

8.0

The food at the resort was tasty, but I found it a bit expensive for the offerings available. The breakfast options were a bit limited, and I missed having more variety like bacon. Nonetheless, I enjoyed meals at both Vista F&B and Xana Beach Club.

Facilities

9.0

The facilities were solid for a relaxing getaway. I loved the pool overlooking the beach and enjoyed various activities like Zumba. However, the overall equipment and offerings felt a bit basic at times, yet perfect for unwinding.

Frank

United States of America, February 2025

6.0/10

I had a nice stay at Cassia Bintan, thanks to the beautiful beachfront location and the warm, attentive staff. The atmosphere was relaxing and family-friendly. However, some aspects like the dining experience could use improvement since I faced delays in service. Overall, it was a good getaway.

Rooms

8.0

The rooms were spacious and well-equipped, ideal for families. Even featured a kitchenette that enhanced the stay. A few minor issues like the cot setup for my baby could be better.

Service

10.0

The staff were incredibly friendly and helpful. Special shoutout to people like Benny and Krisdianto for making my experience seamless. Their enthusiasm really stood out throughout my stay.

Location

10.0

The resort's beachfront location was just perfect for a relaxing vibe. I loved the easy access to the powdery white sand and it felt secluded enough to unwind fully.

Dining

8.0

While breakfast was tasty and the buffet offered good variety, the dinner service left something to be desired. I experienced delays, and it felt like the dining staff struggled to keep up during peak times.

Facilities

8.0

Facilities were great, from the spacious swimming pool to the little market and café nearby. It was convenient to grab snacks or meals, though a room service option would be a welcome addition.

Scott

United States of America, February 2025

5.6/10

I had a great time overall at Cassia Bintan, but there were a few hiccups during my stay. The apartment was spacious and comfortable, and the beachfront was a treat to enjoy. However, I found some areas for improvement, particularly with the restaurant service and the variety of food offered. Despite the crowds, the welcoming staff and clean facilities made for an enjoyable visit.

Rooms

8.0

The apartment was well-equipped and roomy, perfect for my family. However, there were some cleanliness issues as we found items left from previous guests.

Service

7.0

The staff were incredibly friendly and helpful, always providing support when needed. Nevertheless, the restaurant service was a bit slow, which was frustrating.

Location

8.0

The beach location is excellent, with soft white sand and welcoming blue waters. It was a bit crowded during the long weekend, though.

Dining

6.0

While breakfast was convenient, I found the variety lacking and the food quality could be improved. The wait for food orders was also longer than expected.

Facilities

7.0

The resort had many amenities at hand, including easy access to sister properties for dining. However, the pool area felt chaotic during peak times.

Raymond

United States of America, November 2024

6.0/10

Overall, my stay at Cassia Bintan was a mix of highs and lows. I loved the access to a clean, uncrowded private beach and the friendly staff who were always ready to help. However, I faced some issues with the dining options and transport costs that felt excessive. It definitely had its moments, but there's room for improvement.

Rooms

7.0

I stayed in a one-bedroom apartment that was surprisingly spacious and clean. However, I did find some things left behind by the previous occupant, which was a letdown.

Service

9.0

The staff was incredibly friendly and professional, ensuring a smooth check-in and providing complimentary buggy service to my apartment. They really went out of their way for us.

Location

8.0

The location was ideal, with a private beach that's close to the jetty. It's perfect for a quiet day by the water, but getting rides from the hotel can be pricey.

Dining

6.0

The dining experience was a mixed bag. While the breakfast was decent, it felt a bit repetitive, and I found the pricing for many food options way too high. Waiting for food to be replenished was a bit annoying.

Facilities

6.0

Facilities were okay, but I really missed having room service and more recreational activities on-site. The slow Wi-Fi and limited entertainment options were also noticeable, especially when you want to unwind.

Jessica

United States of America, October 2024

5.2/10

I had a lovely stay overall at Cassia Bintan. The apartment was spacious, comfortable, and offered beautiful sea views, which really made my experience enjoyable. However, the food options were quite limited and on the pricier side, which was a bit frustrating. The beach was pristine and private, but I did find the check-in process somewhat chaotic due to noise from the restaurant.

Rooms

9.0

My two-bedroom apartment was clean, modern, and had a stunning view of the sea. It was equipped with cooking utensils, which came in handy for preparing meals, given the high dining prices.

Service

10.0

The staff were incredibly friendly and helpful, making me feel welcomed throughout my stay. Benny and his team really went above and beyond to ensure a pleasant experience.

Location

7.0

The resort's location right by the beach was fantastic, but it is a bit isolated from the city, making it tricky for transport options. I had to rely on the resort for most activities.

Dining

6.0

While the restaurant food was tasty, it was also quite costly, and the breakfast spread felt limited, considering the overall resort price. I faced long waits for drinks during breakfast too.

Facilities

8.0

The main pool was small and crowded, but I enjoyed the access to neighboring resort facilities. There were also fun daily activities and a beautiful beach for snorkeling.